Privacy & Policy

Amir Al Safaar

Website: https://amiralsafaar.com/
Effective date: 18 October 2026
Last updated: 18 October 2026

1. Introduction

Amir Al Safaar (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect when you visit https://amiralsafaar.com/ (the “Website”) or deal with us, how we use it, who we share it with, and the rights you have.

We operate in the United Arab Emirates (“UAE”) and handle personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and other applicable UAE laws.

By using the Website, you acknowledge that you have read this Privacy Policy. Where the law requires your consent, we will ask for it separately.

2. Who We Are and How to Contact Us

The controller of your personal data is:

  • Company: Amir Alsafaar Travel Agency CO.LLC S.O.C

  • Trade licence no.: 1552321

  • Email: info@amiralsafaar.com

  • Phone: +971559511768

If we appoint a Data Protection Officer, their details will be published here.

3. Personal Data We Collect

Depending on how you interact with us, we may collect:

  • Identity and contact data: name, email address, phone number, company name, job title, and address.

  • Enquiry and communication data: the content of messages you send through contact forms, email, phone or messaging apps, and records of our correspondence.

  • Transaction data: details of quotations, orders, services or products you request from us, and billing information. We do not store full payment card details on the Website; payments are handled by third-party payment providers.

  • Technical data: IP address, browser type and version, device type, operating system, language, time zone, referring pages and pages visited.

  • Usage data: how you navigate and interact with the Website, such as pages viewed, time spent and clicks.

  • Marketing preferences: whether you have agreed to receive updates from us.

We do not intentionally collect sensitive personal data (such as health, biometric, religious or criminal-record data) through the Website. Please do not send it to us unless we specifically ask for it.

4. How We Collect Your Data

  • Directly from you, when you fill in a form, email or call us, request a quote, subscribe to updates, or otherwise communicate with us.

  • Automatically, through cookies and similar technologies when you browse the Website.

  • From third parties, such as analytics providers, advertising networks, payment providers, or publicly available sources, where permitted by law.

5. Why We Use Your Data and Our Legal Grounds

We process your personal data only where we have a lawful basis under the PDPL, such as your consent, the need to perform or enter into a contract with you, compliance with a legal obligation, or another ground the PDPL allows.

We use your data to:

  • Respond to your enquiries and provide requested products or services;

  • Prepare quotations, process orders and manage invoices and payments;

  • Operate, secure, maintain and improve the Website;

  • Analyse Website usage and performance;

  • Send you updates, offers or news, where you have consented (you can withdraw consent at any time);

  • Comply with legal, tax, accounting and regulatory obligations;

  • Detect, prevent and investigate fraud, misuse or security incidents; and

  • Establish, exercise or defend legal claims.

We will not use your personal data for a purpose that is materially different from the one for which we collected it unless we have a lawful basis to do so.

6. Cookies and Similar Technologies

The Website may use cookies and similar technologies to make the Website work, remember your preferences, measure traffic and, where applicable, support marketing.

  • Essential cookies: necessary for the Website to function.

  • Analytics cookies: help us understand how visitors use the Website (for example, Google Analytics).

  • Marketing cookies: used to show relevant content or advertising, only where you have agreed.

You can manage or delete cookies through your browser settings. Blocking some cookies may affect how the Website works. [If you use a cookie banner, describe how users can change their choices.]

7. Who We Share Your Data With

We do not sell your personal data. We may share it with:

  • Service providers who help us run our business, such as web hosting, IT support, email and communication tools, analytics, payment processing, accounting, and delivery or logistics providers. They may only use your data on our instructions.

  • Professional advisers, such as lawyers, auditors and insurers.

  • Government and regulatory authorities, courts and law enforcement in the UAE, where required by law or to protect our rights.

  • Business successors, if we sell, merge or restructure our business, subject to appropriate safeguards.

8. International Transfers

Some of our service providers (for example, cloud hosting or analytics tools) may be located outside the UAE. Where we transfer personal data outside the UAE, we will do so only as permitted by the PDPL, for example to countries recognised as providing an adequate level of protection, or under appropriate contractual safeguards or another lawful mechanism.

9. How Long We Keep Your Data

We keep personal data only for as long as needed for the purposes described in this Policy, including to meet legal, accounting and reporting requirements. As a general guide:

  • Enquiries and correspondence: [e.g. up to 2 years after our last contact];

  • Customer and transaction records: for the period required by UAE commercial, tax and accounting laws [e.g. 5 years or longer where required];

  • Marketing data: until you withdraw consent or unsubscribe;

  • Technical and analytics data: [e.g. up to 26 months].

When data is no longer needed, we delete or anonymise it securely.

10. How We Protect Your Data

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure, including secure hosting, access controls, and limiting access to staff and providers who need it.

No system is completely secure, so we cannot guarantee absolute security. If a personal data breach occurs that is likely to harm you, we will notify the relevant authority and affected individuals as required by law.

11. Your Rights

Subject to the PDPL and its conditions and exceptions, you may have the right to:

  • Access: obtain information about the personal data we hold about you and how we use it;

  • Correction: ask us to correct inaccurate or incomplete data;

  • Erasure: ask us to delete your data in certain circumstances;

  • Restriction: ask us to limit how we use your data in certain circumstances;

  • Portability: receive your data in a structured, commonly used format, where applicable;

  • Objection: object to certain processing, including direct marketing and automated decision-making;

  • Withdraw consent: at any time, without affecting processing done before withdrawal.

To exercise any of these rights, contact us using the details in Section 2. We may need to verify your identity before acting on your request, and we will respond within the time required by law.

If you are unhappy with how we handle your data, you may contact us first, and you also have the right to complain to the UAE Data Office or other competent authority.

12. Marketing Communications

We will send you marketing messages only where you have agreed or where the law otherwise allows. Every message will include a simple way to opt out, and you can also contact us at any time to stop receiving them.

13. Children

The Website is not directed at children under 18, and we do not knowingly collect personal data from them. If you believe a child has given us personal data, please contact us and we will delete it.

14. Third-Party Websites

The Website may contain links to third-party websites, plug-ins or social media pages. We do not control them and are not responsible for their privacy practices. Please read their policies before giving them your data.

15. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or the law. The updated version will be posted on this page with a new “Last updated” date. For material changes, we will take reasonable steps to notify you.

16. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates.

17. Contact Us

For questions about this Privacy Policy or your personal data, please contact:

Amir Al Safaar

  • Email:info@amiralsafaar.com

  • Phone: +971559511768

  • Address: 20-1, 10th St – Al Qusais – Dubai